Crystal Patterson, labor and delivery nurse, noticed one of her patients had a family member who had ordered a guest meal tray, but either couldn’t pay for it or couldn’t make correct change for their order. Crystal offered to assist, paying for the tray herself. “This may seem like a small act, but the family was so grateful and appreciative,” said the nurse who nominated Crystal for a Wow Moment. “Small acts like this one can sometimes make the biggest impact on someone's perception of their hospital stay.” Thanks for caring about your patient’s family member, Crystal!