At Nacogdoches Memorial Hospital we truly believe that people come first. That's why we're recognizing Wow Moments of the Month. Read on for a great customer service moment.
Michelle Key, ICU nurse, was overheard talking to the wife of one of her patients. The wife was telling Michelle that she was hungry, but didnâ€™t have any money to buy food in the cafeteria. Michelle thoughtfully called the cafeteria, ordered a tray for her patientâ€™s loved one, paid for it out of her own pocket, then had it delivered to the lady in the waiting room.
Michelleâ€™s co-worker felt these actions went above and beyond the call of duty and deserved to be recognized. Wow Michelle - good job taking care of our visitors!