Nacogdoches Memorial Hospital - Where People Come First

Financial Arrangements

Our Financial Counselors will help you access and pay for the care that you need. Cost should never stop you or your family members from getting needed medical care. NMH will work with you to help you connect with resources so you can satisfy your financial obligations, through hospital financial assistance programs, Medicare, Medicaid, private insurance or monthly payment plans. We are committed to making high quality healthcare available, affordable and accessible to our community, regardless of ability to pay. We are a not-for-profit hospital and do not discriminate on the basis of race, color, national origin, creed, age or handicap and your ability to pay will not affect your care at Nacogdoches Memorial today or in the future.

Insurance Payments
Every day in our office, we deal with a number of different organizations and companies that provide insurance coverage for our patients. Therefore, we are familiar with the varied practices and policies of each. If you have any questions or concerns about your insurance payment for your hospital bills, we may be able to help. Just call Patient Accounts at (936) 564-4611 and ask for the appropriate extension, according to the type of insurance:

Medicare: ext. 4130
Medicaid: ext. 4750
Blue Cross & other commercial insurance: ext. 8535

When it comes to insurance matters, the hospital will do all it can to assist you and your physician in meeting pre-certification requirements. When appropriate, we will also bill secondary insurance companies for you.

Payment Options
You may be asked to pay all or a portion of non-emergency tests and service fees provided by the hospital at the time the services are provided. Non emergency tests and fees will require a deposit prior to services being rendered.
For your convenience, we have established a number of different ways to make payments on your hospital bills. These include: cash payment, personal check, credit card (Mastercard, Visa, American Express or Discover) and extended payment plan. Hospital bills can be quite large at times, and often unexpected. We understand that everyone at one time or another has trouble meeting financial obligations. If you know you will have trouble paying your bills at the hospital, or if you need to make arrangements for extended payments, please let us know by calling ext. 8536 or 4649.

For your convenience, Patient Accounts is open from 8 a.m. to 4:30 p.m., Monday through Friday. You may stop in and visit any time during these hours or call us for information and assistance. Our job is to work with you and help you in any way we can.

· Financial Arrangements
· Visitor Info
· Patient Handbook
· Patient Privacy
· Patient Bill of Rights