Nacogdoches Memorial Hospital - Where People Come First

Patient Bill of Rights

You have the RIGHT:
• to personal dignity and considerate and respectful care

• to reasonable access to care

• to receive an assessment without delay in emergency situations

• to receive a copy and an explanation of your rights

• to request your family be notified of your admission

• to communication in a manner you understand

• to appropriate pain assessment and management

• to personal privacy and confidentiality of your personal health information (refer to NMH Notice of Privacy Practices)

• to personal safety

• to be free of mental, physical, sexual or verbal abuse, neglect, exploitation or harassment

• to know the identity of the people who are providing your care

• to be involved in decisions about your care and receive accurate information about your health status

• to receive a detailed explanation of recommended procedures or treatments

• to the informed consent process, including risk, benefits and reasonable alternatives

• to refuse any medication, treatment or procedure

• to develop advanced directives to your physician in the event that you become incapacitated

• to be informed of the results of your care or treatment, including unexpected results

• to participate in discussions about ethical issues related to your care

• to exercise your rights through your legally authorized representative or medical decision-maker if needed

• to an examination and explanation of all charges for your care

• to agree or object to recording or filming of a procedure or treatment

• to access protective services or patient advocates

• to be free from restraints and seclusion in any form when used as a means of coercion, discipline, convenience for staff or retaliation

• to voice a complaint or report allegations without fear to any NMH administrator, director, manager, compliance official or supervisor

• to report complaints to:

Health Facility Licensing and Compliance Division
Texas Department of Health
1100 West 49th Street
Austin, TX 78756
FAX (512) 834-6653
Complaint Hotline (888) 973-0022

· Financial Arrangements
· Visitor Info
· Patient Handbook
· Patient Privacy
· Patient Bill of Rights