Annual Report

Download the 2016 NMH Annual Report (PDF)

2016 Annual Report Header

Dear Neighbor,

Nacogdoches Memorial Health is one of the fastest growing, most innovative health systems in East Texas and is working hard to change the face of healthcare for those we serve. From simple beginnings in 1928 to the progressive and forward-thinking health system of today, Nacogdoches Memorial Health has come a long way since those humble days when we were simply known as City Memorial.

Our dedication to excellence was recognized in 2015 and again in 2016, when the readers of the Nacogdoches Daily Sentinel rewarded Memorial Health with multiple Best of Nac awards, including Best Hospital, Best ER and Best Place to Have a Baby. We are always honored by the support of our community and beyond thrilled with their confidence in us.

But we believe our community’s confidence in us is well-deserved. With a Joint Commission Certified Stroke Center, Certified Chest Pain Center, Level III Trauma Center, Level III NICU and a stand-alone Inpatient Rehab Facility (Bomar Rehabilitation Center), Memorial Health is the only system in Deep East Texas with all five designations. That places Nacogdoches Memorial Health in a category all its own!

Memorial Health is proud to be the only remaining independent health system in our region. We think it’s important to maintain our independence, because all of our resources and energy are funneled back into our facilities, technology and professional staff, allowing us to be nimble and adapt easily to the local needs of our community. The only stakeholders we answer to are the neighbors we see at the ballpark and the grocery store, and we prefer it that way. We want you to have a strong sense of ownership in Nacogdoches Memorial as your destination of choice for high-quality healthcare. We are Nacogdoches Memorial Health. Where people come first.

RECENTLY COMPLETED PROJECTS

$40 Million Expansion Project
$40 MILLION EXPANSION PROJECT
A 30,000-square-foot Surgery Center, housing eight best-in-class surgical suites with ceiling-mounted boom systems for image-guided surgery, monitoring and instrumentation, is just one part of the $40 million expansion project that has allowed us to serve our patients in elegant, yet functional surroundings, while building on our success to improve existing facilities and provide new, innovative products that better serve our community.

WOMEN’S AND CHILDREN’S CENTER
The Women’s and Children’s Center was designed to be one of the most family-centered, comfortable and attractive labor and delivery programs available in the East Texas area. Each of the 24 private rooms features the latest in technology, safety and comfort for mom and family. Two state-of-the-art C-Section suites are available for moms needing surgical assistance during the birthing process, and Memorial is the only Deep East Texas facility to accommodate vaginal birth after caesarean (VBAC).

ER EXPANSION
When you have a real emergency, you need a real hospital. Unlike freestanding emergency rooms, the 27-room Level III Trauma Center at Nacogdoches Memorial Hospital is backed by the resources of an entire health system, including a Joint Commission Certified Stroke Center, a Chest Pain Center designated by the Society of Chest Pain Centers, and a specially trained team of ER nurses, doctors and specialists — because every second matters.

The Coffee Spot
THE COFFEE SPOT
A light-filled lobby, convenient access to our new Coffee Spot (We proudly serve Starbucks!) and comfortable waiting areas make our visitor experience more enjoyable at Nacogdoches Memorial Hospital. We’ve used soothing colors, interesting curves and unusual architectural lines to give this cutting-edge facility a warm and welcoming atmosphere that matches the attitude of our team.

CONCIERGE SERVICE
Our new bilingual Concierge Service means less guesswork when you walk in the front door of Memorial Health, because a gracious team member is ready to greet you and help you navigate our systems. Our concierge is always ready with a friendly smile, a convenient umbrella, a kind word and a helping hand for patients and visitors alike.

BRIGHT CAFÉ
The Bright Café was dedicated in memory of long-time board member Charles Bright and offers a new sandwich bar, full grill area, freshly prepared breakfast fare, home-style meats and vegetables, a salad bar, freshly baked desserts and a wide variety of beverages. We know that our visitors sometimes need a retreat from a particularly stressful situation; the Bright Café is invitingly decorated and overlooks a peaceful park area.

Auxiliary Conference Center

AUXILIARY CONFERENCE CENTER
The most recent addition to the Memorial structure is a state-of-the-art Conference Center, which will allow us to provide community educational offerings on a variety of health-related subjects. This project was generously funded by the Nacogdoches Memorial Auxiliary. We also have a Café Conference Room and a Community Conference Room for in-house meetings, such as joint replacement seminars and childbirth classes, as well as public endeavors, like support groups and blood drives.

LEVEL III NEONATAL INTENSIVE CARE UNIT
Nacogdoches Memorial Health offers the highest level of care with the only Level III NICU facility in the Deep East Texas region, keeping fragile infants closer to home until they can go home with Mom and Dad. This next-level upgrade includes advancements in staff training and equipment for our first-rate facility.

SPORTS MEDICINE
The new Sports Medicine program is certified to deliver treatment and injury prevention education for sports-related injuries. Our team specializes in establishing realistic goals, maximizing mobility and maintaining strength during training. We provide on-site injury coverage, industrial site evaluations and education for athletic groups and traveling teams.

Senior Behavioral Health

SENIOR BEHAVIORAL HEALTH SERVICES
In 2015, Nacogdoches Memorial Health launched a much-needed specialized inpatient behavioral health program for individuals 65 and older. Our Senior Behavioral Health Services program can help patients who are experiencing recent short term memory loss, social isolation, depression, grief or symptoms of mental illness. Our multi-disciplinary team approach involves a medical director, licensed social worker, registered nurse and recreational therapist.

NACOGDOCHES MEMORIAL PROFESSIONAL GROUP
In the past year, we began exploring physician practice management opportunities and started bringing talented, established primary care providers and specialists into the Nacogdoches Memorial Professional Group through creative affiliation partnerships. We now boast more than 35 partner providers ready to serve your whole family, some with same-day appointments and all accepting Medicare, Medicaid and private insurance in convenient locations throughout our community.

HELIPAD AND PARKING PLAZA
New Helipad and Parking Plaza areas were built on the east side of the hospital campus. The helipad is dedicated in memory of Mervis Lowery, who served on the Nacogdoches County Hospital District Board of Directors for 18 years. Mervis championed the cause of emergency medical services and the establishment of a helicopter pad on our campus which allows us to transfer patients in and out of Nacogdoches Memorial Hospital more quickly and safely. 

The Women's and Children's Center
One of the most family-centered, comfortable labor and delivery programs in East Texas
© Nacogdoches Memorial Health 2016