Guest Services

Guest Services
Nacogdoches Memorial Hospital has had one mission for more than 85 years – to provide exceptional medical care to our friends and neighbors, the citizens of this East Texas region. Since we first opened our doors in 1928, Nacogdoches Memorial Hospital has been melding traditional human values with the latest technology and treatment techniques. Our outstanding team of physicians and medical personnel have dedicated themselves to a simple goal – to take care of you to the best of our abilities.

We recognize staying in the hospital may be a new experience for you so we’ve developed this website with information about the services we make available to you.

At the end of your stay with us, you may receive a questionnaire concerning the care you received. Please take a moment to complete it, telling us how you felt about your visit.
We’re always working to enhance the care we give our patients and any input you might have would be valuable to us.

All of us at Nacogdoches Memorial Hospital want to thank you for choosing us as your healthcare facility. We wish you a comfortable stay and a speedy recovery.

ATM
An ATM is located on the first floor of the hospital, near the cafeteria vending machines.

Cellular Phones
Cellular phones may be used in the hospital, except within ICU, IMC and the emergency department. Cellular phones may interfere with delicate medical instruments, such as heart monitors, in these areas.

Fire Arms
Firearms are not allowed on hospital property. The only exception are those carried by duly authorized law enforcement agents.

Telephone Services
Telephones are provided in all patient rooms. Long distance phone calls cannot be charged to your hospital bill. A long distance phone call may be made by calling card or collect.

Tobacco
Nacogdoches Memorial Hospital is a tobacco-free facility. Our patients, visitors and staff thank you for not smoking or using tobacco products.

Wireless Internet



Nacogdoches Memorial Hospital provides free wireless internet access to get you well (connected) sooner. This service is available throughout the hospital, including patient rooms, main lobby, and cafeteria.

Nacogdoches Memorial Hospital’s wireless internet access is a non-secure computer network, separate from the hospital’s secure internal network and Nacogdoches Memorial Hospital prohibits accessing, viewing, displaying, downloading, and/or copying offensive or inappropriate material while using the Public Wireless Internet Access.

Nacogdoches Memorial Hospital cannot provide or loan laptops or computers to visitor or patients, and our Information Technology Department cannot provide technical support for patient and visitor laptops and computers.

We hope you enjoy this service and that it helps to meet your communications needs while you are our guest or visitor.

Connecting to the Nacogdoches Memorial Hospital Public Wireless Internet Access

Because all computers and operating systems are somewhat different, these instructions are general and may not reflect exactly what you will see on your computer screen.


PC Laptops
Step 1
After turning on your laptop, find and click on the wireless signal icon at the bottom of your laptop screen. Click on “Connect to a network” (Vista) or “View available networks” (XP).

Step 2
From the list, select “nmh unsecured network” and then click on the “connect” button.

Step 3
You will see a warning that reads: “nmh is an unsecured network.” Click on the “connect anyway” button.

Step 4
You will see the message: “There is a problem with the security certificate.” Click on “Continue to this website.”  You will then see the NMH Acceptable Use Policy with the title “Welcome to the Nacogdoches Memorial Hospital Public Wireless Internet Access.” If you agree with this policy, click “accept.”

You will now be at the Nacogdoches Memorial Hospital Home Page and free to browse the Internet.


Mac Laptops
Step 1
Click on the Airport icon on the upper right of your laptop screen. Make sure Airport is turned on.

Step 2
The NMH network should appear on the drop-down menu. Click on it. When connected click on “join” button.

Step 3
A message will appear that reads “cannot verify identify of this website.” Click on “continue.”

Step 4
Read the NMH Acceptable Use Policy and then click on “accept.”

You will now be at the Nacogdoches Memorial Home Page and free to browse the Internet.

You will now be at the Nacogdoches Memorial Hospital Home Page and free to browse the Internet.

System Requirements:
To access the wireless network, you will need:

  • Your own laptop, PDA, or other wireless-enabled device with a standard Internet browser and WI-FI 802.11 b/g capability.
  • A proper operating system (Windows 98, Windows 2000, Windows XP, Windows Vista, Mac, Linux).
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