One recent morning, benefits administrator Catherine Russell was on her way to work and noticed an elderly lady on a walker had fallen on the sidewalk in front of the apartments across from SFA. No one was stopping or trying to assist the lady, so Catherine continued up the street, pulled over, parked, and went to help her.
 The lady emphatically insisted that she crossed the street every morning by herself. Meeting spunk with spunk, Catherine responded “well you won’t be doing it by yourself today, because I’m going to help you!”
 After assisting the lady across the street, Catherine got back in her car and came to work. That’s a WOW moment that makes us all smile, Catherine!