to personal dignity and considerate and respectful care
to reasonable access to care
to receive an assessment without delay in emergency situations
to receive a copy and an explanation of your rights
to request your family be notified of your admission
to communication in a manner you understand
to appropriate pain assessment and management
to personal privacy and confidentiality of your personal health information (refer to NMH Notice of Privacy Practices)
to personal safety
to be free of mental, physical, sexual or verbal abuse, neglect, exploitation or harassment
to know the identity of the people who are providing your care
to be involved in decisions about your care and receive accurate information about your health status
to receive a detailed explanation of recommended procedures or treatments
to the informed consent process, including risk, benefits and reasonable alternatives
to refuse any medication, treatment or procedure
to develop advanced directives to your physician in the event that you become incapacitated
to be informed of the results of your care or treatment, including unexpected results
to participate in discussions about ethical issues related to your care
to exercise your rights through your legally authorized representative or medical decision-maker if needed
to an examination and explanation of all charges for your care
to agree or object to recording or filming of a procedure or treatment
to access protective services or patient advocates
to be free from restraints and seclusion in any form when used as a means of coercion, discipline, convenience for staff or retaliation
to voice a complaint or report allegations without fear to any NMH administrator, director, manager, compliance official or supervisor
to report complaints to:
Health Facility Licensing and Compliance Division
Texas Department of Health
1100 West 49th Street
Austin, TX 78756
FAX (512) 834-6653
Complaint Hotline (888) 973-0022
1204 Mound St, Nacogdoches, TX 75961
